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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Settings page
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Login page
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View sub product file page
Estimated reading time:
You can view, and edit the sub product file using this page, but firstly youu2019ll need to search for the sub product file using the search form in the page.
This page will contain the followings:
- Total info fields: these fields are to show some statistics about the sub product files.
- Customer category dropdown list: the admin can use this drop down list to filter the customers depending on the category.
- Product category drop down list: the admin can use this drop down list to filter the product depending on their category.
- Sub product drop down list: the admin can use this drop down list to filter the sub product files depending on the sub product itself.
- Result list: this list will contain the searching result for the sub product file.
- View button: this button will lead you to another page to view the sub product files of the selected customer, the page will be displayed is the following:
This page will contain the followings:
- Total info fields: these fields are to show some statistics about the sub product files.
- Back button: this button will return the user to the previous page.
- Customer info fields: these fields contain a brief information about the previously selected customer.
- Customer info button: this button will display a pop up form to view the full information of the customer.
- Sub products list view: this list will contain the sub products of the previously selected customer, this list will contain a brief information about the sub product of the contracted customer.
- Sub product file info button: this button is to review the full information of the selected sub product file, pressing this button will open a new page to the user that contains the full information of the selected sub product file, the page will be previewed as shown under.
Last update: 02/08/2021
Views: 394
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