JOCOM Support
WE WILL HELP YOU
- JOCOM starts by helping you create a prioritized plan for a successful first release. Then we build your product in short cycles, meeting with you every 1-2 weeks to review the working software, ask questions, and adjust our plan as needed.
- We well help appoint a team to help you solve advance software.
- 3 Months of warranty will be provided after completion of project testing and once the project goes live. Once the platform goes live, we go into a warranty period where the project team will address bugs that the client may discover in the period of the warranty
- We will consider all the features of the sheet which we have shared and made on the basis of site which you have shared with us.
SUPPORT OPTIONS
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HAVE A QUESTION?
Our JOCOM Support Community can help you find answers.
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FINED A SERVICE CENTER
Get support for your needs from an Authorized Service Center near you.
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OPEN TICKET
Ticketing system help you find issues,
analyze them deeper, and identify
the root causes of problems that
affect your business productivity.
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Documentation
Gain in-depth knowledge of JOCOM systems features and learn how to set up and implement for your business.
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REQUEST REMOTE SUPPORT
Our team can access to your environment after 24 hours
JOCOM License Activation
If you want to activate your license key offline, you need to get a Computer Key.
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Mobile Support
Get support for your needs by JOCOM number
+962 (06) 551 4179
Jordan Computer Trading Co
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Mail Support
Mailbox of the complaint & Feedback
For any feedback on HP service and support experience.