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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Options-Access level-System platform
Estimated reading time:
The system platforms page is where the admin enters the supported platforms for our services.
This page is used when we develop the system to work on another platforms.
This page will contain the following:
- System platforms list: here is where all the entered platforms and there statuses are displayed for the users.
- Edit button: this button allows the user to update or edit on the name and status of the platform, a pop up message will be displayed for the user to enter the new name or change the status.u00a0
- Delete button: by pressing on this button, the platform will be deleted, but before that a confirmation message will pop up for the user to confirm the request.
- Add button: In case of wanting to add a new system platform, the user can press on this button and a pop up message asking the user to enter the name of the new platform and to select the status of it.
Last update: 02/07/2021
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