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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Option-General options-Employee department
Estimated reading time:
In the employee department page, the admin can view, add, edit, delete a departments, the departments are used when we add a new employee, since that each employee requires to have a department to be a part of.
This page will contain the following:
1-Departments list: this list is where all the entered departments are viewed, in this list you can view all the departments as long as editing and deleting them.
2-Edit button: after pressing this button a new pop-up form will be displayed for the admin to edit the name of the department.
3-Delete button:u00a0this button is used to delete the department from the list, before deleting any department you need to make sure that this department has no employees.
4-Add button: after pressing the add button a new pop-up form will displayu00a0asking the admin to enter the new department name, noting that the departments names cannot be duplicated.