Settings-Track status

Here in this page is where the admin enters the ticket track record statuses, the statuses defines the stage the ticket track record is at for the users and the customer.

This page will contain the followings:

1. Statuses list: this list will contain the entered statuses of the ticket track record.
2. Edit button: this button is used for editing the status naming on the database, and after clicking it a popup will appear asking the user to edit the status name, this pop-up will contain the followings:

1. Status field: this field will contain the status name, and the admin can edit it directly from it.
2. Close button: clicking this button will discard any changes made on the status name and will close the pop-up.
3. Update button: this button updates the status name on the database and the list after editing it, and there will be a validation on it to confirm that it's not empty or duplicated.

1. Delete button: this button is to delete the ticket track record status from the database and the list, after clicking it a pop-up confirmation will appear to confirm the request.u00a0

1. Add button: this button is used to add a new ticket track status to the database and the list, this button will open up a pop-up that will ask the user to enter the new status information, this pop-up will contain the followings:

1. Status field: this field will contain the new added status name, and it has to be unique.
2. Close button: this button closes the pop-up without confirming the add request.
3. Add button: this button adds the new status to the database and to the list of statuses.u00a0