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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Options-Access level-Add resources
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Here in this page the admin identifies the website's pages, these pages are used in the next access level option which is the permissions, and they are used to declare the permissions of each type of users.
This option helps with making the system more flexible for changes and updates, such as in case of creating a new page.
This option page will contain the following:
- Recourses list: this list contains all of the resources added by the admin before.
- Edit button: this button allows the admin to edit on the name of the resource, after pressing this button a pop up message will be displayed for the admin to edit the name.
- Delete button: this button allows the admin to delete the resource from the list and the database, a confirmation message will be displayed after pressing this button to confirm the request.
- Pages numbering: this pages numbers is used to switch between the pages of the resources list.
- Add button: this button allows the user to enter a new resource to the database, after pressing the button a pop up message will be displayed asking the user to enter the name of the new resource.
Last update: 02/07/2021
Views: 346
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