-
Back office guide
-
Login
-
Reset password
-
Home page
-
Users page
-
Employees page
-
Contracted customers page
-
Not contracted customers page
-
Add ticket form
-
Update ticket
-
Assign ticket page
-
Review ticket page
-
Audit ticket page
-
Close ticket page
-
Add sub product file page
-
Sub product file edit page
-
Add service records page
-
Waiting approval
-
Add service contract
-
Review and edit service contract
-
Response behavior template page
-
Audit ticket page
-
-
Back office guide - Declarations
-
Option-Declaration page
-
Option-General options-Employee department
-
Option-General option-Customer category
-
Options-General options-Unresolved ticket reasons
-
Options-General options-Telephone ip
-
Options-Location control-Area
-
Options-Location control-Sub area
-
Options-Location control-Zone
-
Options-Access level-System platform
-
Option-Access level-Role
-
Options-Access level-Add resources
-
Options-Access level-Permissions
-
Options-Product-Product category
-
Options-Product-Sub products
-
Options-Product-Contents
-
Options-Product-Parts
-
Options-Auto assign ticket
-
Options-Import file-Product category
-
Options-Import file-Sub products
-
Options-Import file-Customers
-
Option-Import file-Contents
-
Option-Import file-Parts
-
-
-
Mobile app - Service engineer
-
Chat page
-
Open service record signature page
-
Add approval request
-
Approval requests page
-
Not solved service record page
-
Open service record page
-
Accepted ticket page
-
Review ticket page
-
New ticket notification
-
Assigned tickets page
-
Dashboard page
-
Start page
-
Profile page
-
Change fonts page
-
Change color page
-
Change password page
-
Change email page
-
Settings page
-
Sign up page
-
Home page
-
Login page
-
Options-Product-Product category
Estimated reading time:
In this page the admin enters the product categories, each one of these categories will have a sub-products, these sub-products will be added in the sub-product page and each one of these sub-products will have to relate to.
The product categories will have a unique names, which means that you cannot add the same category name twice.
This page will contain the following:
- Product categories list: this list will contain all of the previously entered categories.
- Edit button: the admin can edit the name of the category using this button, a pop up message will be displayed after pressing this button, asking the admin to enter the new name.
- Delete button: the admin can delete a product category anytime he wants, but before doing it he needs to make sure that this product category has no sub-products or contents connected with it.
- Add button: pressing on this button will open a pop up message asking the user to enter the new product category name, this name should be unique or it will prompt an error message.
- Product category drop down list: this drop down list will contain the product categories that have been entered before.
- Product types list: this list is where the selected product category types are displayed.
- Edit button: this button will open a dialog to edit the selected product type name or product category.
- Delete button: this button is to delete the product type from the list.
- Add button: this button will open a dialog form to add a new product category type, the dialog will contain the followings:
Last update: 02/07/2021
Views: 367
In this page: