Add ticket page

This is the form for adding a new ticket, to add a new ticket you'll need to enter some required information such as the name of customer and the sub product, etc...

To add a new ticket you'll have to fill some information first that's included in this form, the form consists from:

1-Back icon button: this button will return you to the home page of the application.

2-Clear button: this button will clear whatever information you've filled in the add ticket form.

3-Ticket number field: the ticket number is a sequential number and its auto filled for the tickets.

4-Customer name drop down menu: this menu contains the name of the contracted customers, the admin chooses the customer who is facing the issue.

5-Caller name: Is the name of the person who called from the customer side.

6-Received by field: this field contains the username of the received by employee.

7-.Sub-Product drop down menu: this menu contains the sub-product file contents that you need to choose in which you had a fault.

8-Customer reference number drop down menu: this menu contains the reference numbers of the customer which were chosen before in the sub product file, by choosing the reference number the system will auto fill the serial number, area, zone, sub area, and the sub-product name.

9-Area drop down menu: this menu contains the areas that the customer has a sub- product files in.

10-Sub area field: this field will be auto filled with the admin choosing the area of the sub-product.

11-Zone filed: this field will be auto filled with the admin choosing the area of the sub-product.

12-S/N field: is the serial number of the added content.

13-Fault drop down menu: this menu contains the sub-product file contents that you need to choose in which you had a fault.

14-Fault note field: here the admin enters a brief note about the fault.

15-Note field: this is the note field in case there were any extra information you'd like to add.

16-Add ticket button: this button triggers the validation of the entered information in case there were any missing data or incorrect entries and saves the inserted ticket to the database.