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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Notifications page
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The notification page is the page responsible on sending notifications to the users of the mobile application, there is two types of notification available to send in the page, one is to send a standard notification that will appear in the mobile notification section, and the other one is the push notification which is just going to appear in the phone notification section and not saved on the mobile.
This page will contain the followings:
- Push notifications button: this button will open a new page for pushing the notification that only appears on the phone notifications, after clicking this button the next page will open, and it will contain the
- Role drop down list: this list will contain the role of which this notification will be pushed for.
- Title text field: this field will contain the title of the pushed notification, and it will appear in the receiveru2019s phone's notifications.
- Body text area: this is where the admin enters the content of the notification sent to the selected role users.
- Send button: after selecting the targeted role, entering the title, and entering the body, the admin clicks this send button to proceed with the push notification request.
- Clear all button: this button is used to clear all enter and chose data from the page.
- Back button: this button return to the previous page without making any actions.
- Title text field: this field will contain the title of the pushed notification, and it will appear in the receiveru2019s phone's notifications.
- Body text area: this is where the admin enters the content of the notification sent to all users.
- Add button: after entering the title, and entering the body, the admin clicks this add button to proceed with add new notification request.
- Clear all button: this button is used to clear all enter data from the page.
- Notifications list: this list will contain all added notification information such as the description of it, who added it, and when was it added.
- Delete button: this button removes the notification from the list and deletes it.
Last update: 02/08/2021
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