Review and edit service contract

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  1. Customers name drop down list: in this list the admin can choose the customer's name to search for his service contracts.
  2. Response behavior template drop down list: this list will contain the response behavior templates that are in use by service contracts, and itu2019s used to filter service contracts in the list.
  3. Active/Not active radio buttons: these radio buttons are used to filter the service contracts displayed in the list view, between the active service contracts and the no active contracts.
  4. Service contracts list view: this list view contains the service contracts that has been searched for by the admin, the list will also preview a brief information about each service contract displayed.
  5. View button: this button will open another page to view, or edit the service contract information, the page will be displayed is the page below.
  6. View attachment button: if there was any attachment included with the service contract, this button will appear and by clicking it the attachment image will open up in a window for viewing.,
  1. Contract information fields: these fields will contain the service contract information as read only; because these information wonu2019t be editable.
  2. View response behavior template button: this button will open the response behavior template page to view what template used for this service contract.
  3. Back button: pressing on this button will return the admin to the previous page.
  4. Renew button: this button creates a new service contract to the selected sub products and customer
  5. Sub products list view: this list view will contain all sub products that has been added to this particular contract, and a brief information about each sub product will be displayed by the list.
  6. Add/View freeze record: this button will display a pop up form to view, edit, or add a freeze record on the selected sub product file, the form displayed will contain the followings:
  7. From date field: this field will contain the freeze from date, the admin can enter it to create a new freeze record, or can edit on an old record using it.
  8. To date field: this field will contain the freeze to date, the admin can enter it to create a new freeze record, or can edit on an old record using it.
  9. Records list: this list contain the freezing records that has been added by the admin before.
  10. Edit button: this button is used to edit the freeze records, noting that the from and to date must not conflict with the other freeze records in the list.
  11. Delete button: this button is used to delete a freeze record from the list of records.
  12. Total freezing field: this field contains the count of days that this sub product was frozen for.
  13. Add button: this button works as the trigger for adding the new freeze record to the list, before the record is added, there will be a validation process on the from and to dates inserted, in case the dates were invalid there will be an error message displayed for the admin to inform him.
  14. Close button: this button is to close the freeze records pop up form.

Last update: 12/06/2021
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