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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Options-Import file-Product category
Estimated reading time:
Here in this page the admin can upload the product categories from an excel file to the website instantly, that would help saving the time of adding them one by one in case there were many to be added.
After choosing the file to be uploaded, the excel file data will be displayed under in a list.
This page will contain the following:
1- Browse file button: this button will open the file browser for the admin so he can choose the file to upload, after choosing the file, the data in that file will be displayed in the list below.
2-Upload button: this button will get enabled after choosing a file, the admin can press this button to add the file data to the database, the system will check these data in case there were any duplication or missing required data, if there were duplicated or missing required data the system will display error message to the admin.
3-Clear all button: this button will restart the page and clears the uploaded data.
4-Download template: this helps the admin to know the correct format of the excel file to this page, the format is important, if the format was wrong an error will occur.
5-Category name list: here in this list, the uploaded file will be displayed for the admin before submitting them, it helps the admin to recheck the data before committing.