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Back office guide
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Login
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Reset password
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Home page
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Users page
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Employees page
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Contracted customers page
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Not contracted customers page
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Add ticket form
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Update ticket
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Assign ticket page
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Review ticket page
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Audit ticket page
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Close ticket page
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Add sub product file page
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Sub product file edit page
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Add service records page
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Waiting approval
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Add service contract
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Review and edit service contract
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Response behavior template page
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Audit ticket page
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Back office guide - Declarations
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Option-Declaration page
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Option-General options-Employee department
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Option-General option-Customer category
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Options-General options-Unresolved ticket reasons
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Options-General options-Telephone ip
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Options-Location control-Area
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Options-Location control-Sub area
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Options-Location control-Zone
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Options-Access level-System platform
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Option-Access level-Role
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Options-Access level-Add resources
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Options-Access level-Permissions
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Options-Product-Product category
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Options-Product-Sub products
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Options-Product-Contents
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Options-Product-Parts
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Options-Auto assign ticket
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Options-Import file-Product category
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Options-Import file-Sub products
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Options-Import file-Customers
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Option-Import file-Contents
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Option-Import file-Parts
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Mobile app - Service engineer
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Chat page
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Open service record signature page
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Add approval request
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Approval requests page
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Not solved service record page
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Open service record page
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Accepted ticket page
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Review ticket page
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New ticket notification
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Assigned tickets page
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Dashboard page
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Start page
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Profile page
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Change fonts page
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Change color page
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Change password page
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Change email page
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Settings page
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Sign up page
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Home page
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Login page
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Options-Location control-Sub area
Estimated reading time:
The sub area page is where the admin can view, add, edit, and delete the sub area,u00a0the sub area is used in opening a ticket, adding sub-product file, and on adding response behavior template.
This page will contain the following:
- Area drop down list: this list is to filter the list records depending on the area name, this will help the admin with finding the wanted sub area faster.
- Sub areas list: this where all the added sub areas are viewed with their related areas to the admin.
- Edit button: this button is used to update/edit the area or sub area name.u00a0
- Delete button: after pressing this button a pop-up message will be displayed to the admin asking him to confirm his deleting request.
- Add button: this button is used to enter a new sub area to the system, a pop-up form will be displayed for to enter the name of the sub area and to choose the area in which it's at.u00a0
Last update: 02/07/2021
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